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faq

do you ship internationally?

yes! we provide worldwide shipping :D

 

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how do I make an order?

currently, this website acts as a catalog to show all the products that are being carried in my shop! we do not allow any payments to be made via this website. 

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to make an order, please proceed to cococart or you may direct message via instagram. for more information, do check out the page "how to order?"

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how much is shipping?

we offer both normal and tracked shipping! for normal shipping, it will not come with a tracking number and we are not liable for lost shipments. tracked shipping will be an additional 4 sgd.

 

please refer to "shipping" for more details.

 

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how long will it take for my order to arrive after it has been sent out?

  • domestic orders (singapore): 3 – 7 business days

  • international orders: 10 – 15 business days

 

do note that this are only estimations for instore products, shipment is expected to be delayed.

 

 

how long will it take for my pre-order to arrive?

for enamel pins, waiting time would be an additional 2-3 months from the end of the preorder deadline.

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for custom embroidery, the waiting time would be an additional 1 week.

please only order if you are comfortable with waiting.

 

 

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